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Avg reply under 12h Mon–Fri 9–18 WET Studio Lisbon · PT

Slide into
our DMs.

Got a question, a collab, a press request, or a strongly-worded opinion about a typo on a tee? We're a small team that actually reads everything. Pick a channel below, or fill the form — whichever matches your level of urgency (and chaos).

★ Real humans reply No ticket numbers ⚠ We may screenshot it

Send a message

Inbox open

We'll only email you back about this. No drop spam unless you ask for it.

Under 12 hours
Average first reply on weekdays. We're not a chatbot — we're just fast.
One human, one reply
No ticket numbers, no 'your call is important to us.' Just Theo, usually.
Order fixes, fast
Wrong size, lost parcel, return label — drop the order number, we sort it.
Press & collabs
Email for media kit, samples and partnerships. We answer the real ones.
Set expectations

What gets a reply
(and what gets left on read).

We're honest about it. Here's roughly what lands in the "yes" pile versus the "respectfully, no" pile.

We'll reply to

The yes pile.

  • Order problems, returns, size swaps, lost parcels.
  • Custom & bulk requests (10+ pieces, events, merch).
  • Press, features, and genuine collab pitches.
  • A genuinely cursed meme idea for a future drop.
Respectfully, no

Left on read.

  • "Quick SEO / growth-hacking opportunity" cold pitches.
  • Restock demands. We told you — it's folklore now.
  • "Can I be an ambassador for free product?" (no).
  • Anything starting with "Dear Sir/Madam." We're not that.
Or skip the talking and shop

Less emailing.
More flexing.

Drop 048 lands Friday 6pm ET — 12 new designs, 200 units each, no restocks. Your DM can wait, your size can't.